Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for team uniforms?
Standard shipping for in-stock items takes 3-5 business days, while custom team uniforms typically require 2-3 weeks for production and delivery.
What is your return policy on sports equipment?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that customized jerseys and final-sale protective gear cannot be returned.
Do you offer bulk discounts for schools and clubs?
Yes, ProTeam Sports provides tiered pricing for bulk orders. Contact our sales department with your tax-exempt documentation and order volume for a custom quote.
How do I know which size to order for protective gear?
Each product page features a detailed size guide. We recommend measuring according to the instructions provided to ensure maximum safety and performance.
Are your products covered by a manufacturer warranty?
Most of our high-performance gear, including bats and rackets, comes with a limited manufacturer warranty against defects. Specific coverage details vary by brand.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For authorized schools and organizations, we also accept Purchase Orders (POs) upon credit approval.